OtherSync help
How to install, set up and fix OtherSync. Search below, or pick a topic.
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Getting started
Install OtherSync, sign in, and keep it up to date.
Getting started
Install OtherSync, sign in to your Nextcloud and choose what to sync. The whole thing takes a few minutes.
Updates
OtherSync keeps itself up to date. This page explains how updates reach you, how to get test builds early and what to do if an update will not install.
Accounts
Use more than one Nextcloud account, switch between them and sign out cleanly.
Using OtherSync
How your files sync, and what OtherSync adds to Windows.
Live file system or Virtual file system
Choose whether your files are kept on your PC all the time or downloaded when you open them, and how to control which files sync.
Sharing and version history
Share files and look at older versions straight from Explorer, and what happens when something is no longer shared with you.
Nextcloud apps as desktop apps
Open Talk, Calendar, Mail and your other Nextcloud apps in their own windows, and pin them to Start or the taskbar like any other program.
Syncing over your local network
If your Nextcloud server is in your home or office, OtherSync can sync with it directly over your own network when you are there, and over the internet when you…
Real-time push
With real-time push, changes made on the server reach your PC within a few seconds instead of on the next check.
When something is wrong
Fixing problems, known limits, and common questions.
Troubleshooting
Start with the first section, since it sorts out most problems, then look for the heading that matches what you are seeing.
Known limitations
What OtherSync does not do, or does not do yet, so you know before you rely on it.
FAQ
Short answers to common questions that do not have a page of their own.
Still stuck?
Open Settings → General → Troubleshooting → Report a problem… in OtherSync. It saves your logs to a zip and opens a bug report on GitHub for you to attach it to.